Did you know that we respond very differently to what people write than to what they say, even if those things are exactly the same? That’s the result of a fascinating new experiment by UC Berkeley and University of Chicago researchers.
This research shows HOW we interact makes a huge difference. It’s best not to try and make a case or argue with people in writing. If you must, try using videos or voice notes instead.
Think twice before ‘fighting’ on any social media platform, by email or over an IM app.